Delivery and payment

From our shop to your door

Clear checkout, careful packing, and convenient delivery

Choose your items, enter your city, and select a delivery method. Available options, the exact price, and the estimated timeframe will appear at checkout.

We normally dispatch paid orders within 1–3 business days. Pickup from our store inside Narayana Retreat Center is available every day.

A carefully packed Narayana Shop order ready for delivery

How it works

Three steps from cart to delivery

  1. Build your cart

    Add your items and proceed to checkout. We use your contact details to confirm and prepare the order.

  2. Choose delivery and payment

    Checkout will show the delivery method available for your address, its exact price, and an estimated timeframe. You will select the payment method there as well.

  3. Receive your order

    Once payment is complete, we normally prepare and hand the parcel to the carrier within 1–3 business days, or make it available at the store for pickup.

Terms

Delivery and payment

Delivery

CDEK or an option shown at checkout

Orders ship by CDEK or another method available for the specific address in the checkout form. The final price and estimated timeframe depend on the destination, cart contents, and carrier selected and are displayed at checkout.

Online payment

CDEK Pay

You can pay for an online order through CDEK Pay. The payment method available for your order is shown in the checkout form before confirmation.

Pickup

Cash at the store

Cash payment is available for pickup orders. You can collect your purchase from Narayana Shop inside Narayana Retreat Center.

We do not publish a single flat delivery rate. Checkout calculates the exact amount for your order and destination.

Important information

Seller

Individual Entrepreneur Veniamin Vasilyevich Tkachuk

Russian Taxpayer ID (INN)
500117586550
Primary State Registration Number (OGRNIP)
320237500209283

Secure payment

Review the order before confirmation

Available payment and delivery methods, together with the final order total, are displayed at checkout. The seller does not receive or store the customer's bank card details.

After dispatch

A tracking number for your order

Once the order has been dispatched, the customer receives the shipment tracking number.

Handover

Transfer of risk

The risk of accidental loss of or damage to the goods passes upon handover, except where applicable law provides otherwise.

This English version is provided as a translation for convenience. If it differs from the Russian text, the Russian text governs.

Pickup in Sochi

Collect your order at Narayana Retreat Center

167/70 Dekabristov Street, Lazarevsky District, Sochi, Krasnodar Region 354208, Russia
Hours
Daily, 8:00 AM–8:00 PM